How reliable is your service? Will my web site always be available to my customers?
Our site and our customers' sites are consistently available 99.7 percent of the time. Why not 100 percent? We're constantly improving our service, which requires us to periodically make our service temporarily unavailable while we add the latest upgrade or perform routine maintenance. We always plan maintenance during off-peak hours, and whenever we can, we leave our members' sites up and running when we need to perform maintenance to our own.
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